You don't have to. After you order, we send you an upload link. Send us the file and we load it, test it and pack it before it ships. It arrives already playing your memory.

Any photo or video from your phone or computer: MP4, MOV, HEIC, JPG, PNG, anything. We convert and crop it to fit the dome. One tip: choose a clip where the faces are in the middle of the frame, the dome magnifies the center and trims the edges a little.

Up to a few minutes. Most people send 20 to 60 seconds and it plays on a loop. 4 GB holds dozens of photos and several minutes of video.

Yes. There is a speaker in the base, so your video plays with its audio.

It comes with a braided cord, so yes. Pick a sturdy branch, it has some weight to it. Most people keep it on a shelf or a nightstand on its base, where they see it every day.

No. Nothing to connect, nothing to install, no account to make. It works on its own.

2 to 4 hours per charge with the included USB-C cable. Many people keep it plugged in on the shelf so it glows all evening.

The orb, the weighted desk base, the braided cord, the USB-C cable, a quick guide and the gift box. Nothing to wrap.

Snow White, Midnight Black, Blush Pink and Winter Blue. The color is the lower half of the orb; the dome is always clear.

We ship to the United States, free. Most orders arrive within 7 to 12 business days after we receive your file. Order by December 8 and send us your file within 24 hours to have it before Christmas.

Yes. Choose a 2 or 3 orb bundle, send us one file per orb and tell us which goes where. Or send one file for all of them.

Yes. You have 90 days from delivery to send it back for a full refund. You keep the gift box. See our Return Policy.

If it arrives damaged or stops working within 90 days, we replace it. The optional 90-Day Warranty add-on covers a full replacement for anything that stops working under normal use.

It is the gift people cry at, because it is not a thing. It is their moment, lit up. Grandparents do not stand a chance.